Frequently Asked Questions

Thank you for visiting us. If you have any questions, we’d love to hear them - drop us a line at (or use one of our contact forms). Got an idea for us, or a theme you’d like to see? We’re always open to suggestions, so keep them coming.

Pre Purchase

Can I get a discount?

Oh, yes you can! If you sign up for 1 year, the cost is 50% cheaper than paying monthly. Refer a friend and we will give you one month free! See our pricing page.

Is hosting included with

Yes, our service includes free hosting. Hosting is essentially the computer where we store your information and make your website accessible on the web.

Why should I have a one page website?

If you want people to find you, your services, your business – you need to be online. This is a professional way to connect with a new audience – you can use videos, photos, text and more. Your site can also be a central point to link to other websites you might be using such as Facebook, Flickr or Twitter.

Why choose One Page Up?

    In a nutshell, it's easy, cost-effective, and beautiful:
  • It's the easiest website-builder you'll find online. This means you can instantly create and maintain your site yourself, and you won't have to recruit outside help.
  • It's cheaper than anything else you'll find online – for design that looks this good.
  • It is much simpler to use than the other website builders we have tried. This means you can create and maintain it yourself and won't have to recruit outside help.

General Questions

Can I have another theme?

Yes, you can swap between any of the themes we currently have. Some have different modules (video, photos, etc) so check the other themes to find one that suits your needs and your style.

Can I customize my theme?

You can choose from 5 different colour schemes per theme. You can also customize your logo/site title, text content, images and more. To display media such as a video please choose a theme that has this feature.

Can you help me put my site together?

Yes, we charge $50 for a manual set up service, but for a limited time only (until March 1st, 2011) we are offering this service for free. So sign up now and we can help you create your website in no time!

I am having trouble changing something, what should I do?

If you can't see the answer to your problem on our tutorial page then please send us an email and we will help you asap.

Can I use a domain name bought elsewhere?

Yes. A domain name bought elsewhere will need DNS (domain name system) settings changed so that we can host your website. Have a look at the tutorial on changing DNS setting and if you still need help, please send us a support email.